Reviews for Hurstbourne Estates

Posted On: 8/9/2022

CEO

I have been a resident with Hurstbourne Estates Louisville for more than 3 years. My home is comfortable and provides me with the kind of residence where I feel like I'm living in a private home. This year I thought I should check competitive rates and offerings before I committed to another year. With the two other resident homes I looked at, I quickly realized I have the best and most affordable apartment. I also realized that I haven't had many things I could complain about but when I did, management was quick to resolve the issues and get me back into a comfortable way of life. Thank you, Hurstbourne Estates, management and those I interact with on a daily basis. I appreciate the attention you give to me and my living needs. Karen L. Wira
By: Karen Wira     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Karen, thank you for being a loyal resident of Hurstbourne Estates! Our team works hard to keep our community beautiful, and we appreciate your recognition of their efforts as well. Please let us know if there is anything else we can do for you; we are more than happy to help!

Posted On: 6/24/2022

Amazing Staff and Property

Our leasing agent Cora was absolutely amazing!!! She bent over backwards for us, she answered all emails and calls quickly and helped us every step of the way. We’ve never dealt with such efficient, professional and genuinely caring staff before now. 100% recommend this place and especially Cora!
By: Heather     Verified Resident
Source: Property Site Read Property Manager's Response

Hello Heather, thanks for the positive feedback! We're always happy to hear good things from our residents. Thank you!!

Posted On: 6/20/2022

Office Staff

I want to thank Erin for the easy move in onboarding and ther rest of the crew in the office whenever I have a question or call. They are very responsive and friendly. They try to find the right people to solve any move in problems you may have and walk you though any of the first steps. They made my move very easy. Thank you.
By: R Fry     Verified Resident
Source: Property Site Read Property Manager's Response

Hello, thanks for the positive feedback! We're always happy to hear good things from our residents. Thank you!!

Posted On: 6/20/2022

Maintenance

The maintenance staff here is great. I moved in 3 weeks ago and have had minor issues that I had to report but the staff was here same day or next day or next day and fixed the issue. They were friendly, professional and they took care of each minor problem quickly. I appreciate their efforts and would recommend this complex to others.
By: R Fry     Verified Resident
Source: Property Site Read Property Manager's Response

Hello, thanks for the positive feedback! We're always happy to hear good things from our residents. Thank you!!

Posted On: 4/7/2021

In LOVE!

To say that I love my apartment is an understatement. It’s so cute, cozy, and even though it’s only been a few weeks it’s home! The area is quiet. The grounds are clean and very well maintained. I love that I’m so close to Tom Sawyer Park so I can walk my dog daily. I had an issue with the AC upon move in so I sent in a request and it was fixed so quickly! Faye Highfill was handling all of my lease and paperwork upon move in and she was very nice and quick to respond with any questions. I know there are a lot of bad reviews about this complex but I just simply haven’t experienced that. People rarely write about positive things though only the negative so just keep that in mind.
By: Megan     Verified Resident
Source: Property Site Read Property Manager's Response

Thanks for the 5-Star Review- it makes us feel great about all that we are doing here at Hurstbourne Estates!

Overall Rating

4.5 out of 5 stars

Ratings By Category

Parking
4.5 out of 5 stars
Amenities
4.5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
5 out of 5 stars
Location
5 out of 5 stars
Noise
4.5 out of 5 stars

Testimonials